Barista

Anchorage, AK

Part Time to Full Time

Entry Level

Hearts and Hands of Care is looking for a Barista to join our TEAM. The Barista will work in a coffee hut; assisting the Supervisor and other staff to achieve profitable sales in the Anchorage location.
Basic Functions: As a Barista, you are required to meet and greet guests with the utmost courtesy. Creating and making hot, iced or blended drinks. Preparing food upon request. Maintaining the Coffee Shops cleanliness and organization.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Greet customers as they enter
Give customers drink menus and answer their questions regarding ingredients
Take orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios)
Prepare beverages following recipes
Serve beverages and prepared food, like cookies, pastries and muffins
Receive and process payments (cash and credit cards)
Keep the area clean
Maintain stock of clean mugs and plates
Check if brewing equipment operates properly and report any maintenance needs
Comply with health and safety regulations
Communicate customer feedback to managers and recommend new menu items

KNOWLEDGE, SKILLS AND ABILITIES:

Strong interpersonal skills and customer service
Coffee Shop experience or the ability to learn
Ability to maintain a confidential working relationship
Excellent personal organizational skills
Ability to follow oral and written instructions
Ability to communicate effectively and maintain a positive attitude in difficult situations

QUALIFICATIONS:

Must be at least 18 years of age; and have a High School diploma or equivalent
Possess and maintain a valid Alaska driver’s license and insured vehicle that meets minimum State of Alaska insurance requirements.
Able to pass and provide a Background Check that meets State of Alaska requirements.
Able and knowledgeable to cope with emergency situations (i.e. accidents, CPR, seizures, etc.), in a calm and efficient manner
The description is a general statement of required major duties and responsibilities performed on a regular and continuous basis. It does not exclude other duties as assigned.

WORK ENVIRONMENT:

Position may require extended hours including evenings and weekends
Ability to stand for prolonged periods of time
Indoors in a community setting

ACKNOWLEDGMENT:

Note: The above statements are intended to describe the general nature of the work performed. These statements are not to be construed as an exhaustive list of all responsibilities, tasks and skills required of an employee in this position. HAHOC reserves the right to require that other tasks be performed when warranted (for example by emergencies, changes in personnel or workload, corporate reorganization, or technical development).

Hearts & Hands Of Care, Inc is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex, national origin, age, disability, marital status, changes in marital status, pregnancy, and parenthood.

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Barista

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