Food Service Worker/Job Coach

Hearts and Hands of Care is looking for a Food Service Worker/Job Coach to join our TEAM. The Food Service Worker/Job Coach will work in a yogurt shop location; assisting the Supervisor and other staff to achieve profitable sales in the Anchorage location.

BASIC FUNCTION: This position involves assisting individuals experiencing developmental disabilities in the acquisition of work maturity skills necessary to obtain employment and independently maintain employment in the community. Job Coaches provide ongoing support to consumers working at various employment sites within the community. This support is individual-based and centered around work-related goals that focus on helping the consumer obtain the maximum level of independence within their job. Job Coaches provide the supports necessary to ensure success at future employment opportunities. Service will be provided at the consumer’s place of employment.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Consistently model appropriate work maturity skills and hold consumers to the same expectations.
• Uphold standards of work contract at all times, which may include finding a substitute if consumer leaves early or is absent.
• Promotes strengths-based perspective while empowering individuals to reach desired outcomes.
• Monitor consumer’s work performance and provide feedback and prompts when needed
• Ensure safety is being maintained in the work environment at all times.
• Know and adhere to established agency policies, procedures, and regulations.
• Attending agency and program orientation session.
• Demonstrating competency in completing all required forms, time cards, and reports.
• Consistently receive satisfactory performance evaluations.
• Provide service for consumers regardless of location by creating and maintaining an atmosphere that is welcoming, understanding, communicative and supportive of consumers.
• Willing and able to substitute consumer service for other HAHOC Job Coaches, when needed.

KNOWLEDGE, SKILLS AND ABILITIES:

• Strong interpersonal skills and customer service
• Must have knowledge of the HIPAA laws of 1996 to maintain and safeguard confidential medical and personal records
• Must have proven ability to provide descriptive notes addressing interventions used and individual response in data base.
• Working knowledge of signs and symptoms of common illnesses and conditions
• Effective written and oral communication skills
• Ability to consistently be at work and on time
• Ability to maintain a confidential working relationship
• Excellent personal organizational skills
• Ability to follow oral and written instructions
• Ability to communicate effectively and maintain a positive attitude in difficult situations

QUALIFICATIONS:

• Must be at least 18 years of age; and have a High School diploma or equivalent
• Possess and maintain a valid Alaska driver’s license and insured vehicle that meets minimum State of Alaska insurance requirements.
• Able to pass and provide a Background Check that meets State of Alaska requirements.
• Able and knowledgeable to cope with emergency situations (i.e. accidents, CPR, seizures, etc.), in a calm and efficient manner
• The description is a general statement of required major duties and responsibilities performed on a regular and continuous basis. It does not exclude other duties as assigned.

WORK ENVIRONMENT:

• Position may require extended hours including evenings and weekends
• Ability to stand for prolonged periods of time
• Indoors in a home setting and or in a community setting

SALARY/BENEFITS:

• Competitive Pay
• Paid Time Off
• Healthcare
• Dental
• Vision
• Life Insurance 
• Health Savings Account
• 401K Savings Plan

ACKNOWLEDGMENT:

Note: The above statements are intended to describe the general nature of the work performed. These statements are not to be construed as an exhaustive list of all responsibilities, tasks and skills required of an employee in this position. HAHOC reserves the right to require that other tasks be performed when warranted (for example by emergencies, changes in personnel or workload, corporate reorganization, or technical development).

Hearts & Hands Of Care, Inc is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex, national origin, age, disability, marital status, changes in marital status, pregnancy, and parenthood.